AS IF THEY WERE
We define and design specific maintenance plans for generator sets that fit your needs, for both large fleets of generators and for individual units alike.
Maintenance of customised
generator sets
Corrective maintenance service
We resolve faults that, depending on their mechanical, electrical, or electronic nature, lead to poor operation of the equipment, putting it out of service, which would seriously harm the project.
Preventive maintenance service
They are those electrical and/or mechanical interventions planned in the generating sets. With them, we manage to keep your equipment in optimal condition and ready for proper operation if required.
Updating or upgrading maintenance
We adapt your equipment to the new needs that may arise (new necessary alarms, control panel configurations, change of control panels, remote management, auxiliary fuel tanks, etc.) and, in order to offer an optimal service, we put at your All the necessary tools are available to offer you the best results in terms of failure prevention.
We have official technical assistance services to support you worldwide with maximum efficiency and speed. We manage preventative maintenance from our headquarters nationwide, with our specialised professionals.
National and international
technical service
National
On a national level, we provide effective assistance as quickly as possible in corrective maintenance situations.
We offer a wide network of technical assistance across the country, made up of over 15 official service points nationwide. We provide the best feedback in the analysis of client-company situations, and we offer the best service available on the market.
International
We also have a wide network of technical assistance available abroad.
Through agreements with the main engine and alternator manufacturers, we offer solutions to facilitate commissioning, maintenance of the equipment, or performing corrective interventions on it.
We serve the Latin American market through our subsidiaries and local distributors, in constant communication with our headquarters.
In order to achieve the best results and extend the useful life of your equipment, we stock spare parts to carry out scheduled maintenance. We can also solve all kinds of maintenance operations, whatever the nature of the issue, anywhere in the world.
We offer technical service 24 hours a day, 7 days a week for generator sets and multi-brand electric generators, ensuring permanent technical assistance 365 days a year offering continuous service of the highest quality.
Tracking and immediate attention
24-hour telephone service line
We offer a telephone service to assist you, aiming to resolve issues or breakdowns that may arise outside of working hours. In this way, your designated person in charge of the generator sets will be provided with a phone number and password to access the service.
This service is designed for those generator sets that:
Are required to be operational 24/7
Have technicians on site 24/7
Require telephone support from technicians specialised in generator sets
24-hour assistance service
In the event that the fault cannot be resolved remotely and/or via the telephone service, if this assistance service is contracted, we guarantee to send a technician to the facility to try to repair the fault with the generator set within a maximum period of 24 hours (shorter response times can be negotiated according to the contract), if this is possible depending on the spare parts that are stocked in our workshops and the required technicians being available.
Service designed for those generator sets that:
Provide a critical service
Are required to be operational 24/7
Require face-to-face support from technicians specialised in generator sets
Contact
Do you need a generator set?
Fill in the form with your information if you want one of our generator sets or if you have any questions. We will prepare a quotation for you. We will prepare a quotation for you based on you requirements.
+34 900 730 124
consultas@genesal.com
Parroquia de Rois, b2B
Polígono Industrial de Bergondo 15165
Bergondo, A Coruña
consultas@genesal.com
EEE Producer Registration Number EE 7087
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