After Sales Services
Our expert technicians are certified and trained in our “Training Center” so as to respond to any unforeseen circumstances 24 hours a day every day of the year in accordance with the technical standards set by GENESAL ENERGY as the specialist manufacturer of electrical generators.
We are very experienced in the full installation and then start-up of electric generators. Our experts will personally analyse the genset location in order to record the necessary data. Our engineering department will then design the solution for the genset installation, concluding with the start-up operation.
We hold extensive stocks of spare parts of all of the brands we work with, including our own product ranges. This helps us respond in minimal time to any incident while supplying European quality product.
Our specialists will make your generator operational again in the shortest possible time. GENESAL ENERGY has a direct line to all the parts suppliers ensuring quickly delivered replacement parts.
Once a genset has been installed START-UP can be carried out by our technical team which entails testing and fully verifying that each stage of the operational protocol is met.
In order to satisfy our clients’ demands we offer a complete remote management control system and long distance management of gensets through Ethernet systems.
We can adapt gensets to new working conditions such as changes to alarms and configuration, as well as renewals of the control panel, fuel tank and more.
AFTER SALES CONTACT
UP TO DATE
+34 900 730 124
Please have your generator set ID number available when you call.