Legal Notice

At GENESAL ENERGY IB, S.A., we are committed to protecting the privacy of those who visit our website, contact us or request information relating to our business, our products or our services. That is why, in this Privacy and Data Protection Policy, we explain in simple terms what personal data we may process, what we use it for, how long we keep it, in what circumstances we may share it, and how you can exercise your rights in accordance with the applicable regulations.

This website does not collect users’ personal data without their consent or without another legal basis justifying its processing. This website is primarily intended for informational and corporate purposes; however, it may provide users with contact forms, email addresses or other channels through which they can request information about the company, its products and services.

Generally speaking, the personal data processed by GENESAL ENERGY IB, S.A. is provided directly by the user via the website, forms, email or other designated channels. However, GENESAL ENERGY IB, S.A. may also process personal data lawfully received from third parties, such as group companies, customers, suppliers, distributors, partners, technical service providers, organisations responsible for recruitment processes, or other individuals or organisations involved in the relevant relationship, request or procedure.

Personal data will be treated confidentially and in accordance with current legislation on the protection of personal data. Only adults may provide personal data via the website.

This website may use cookies and similar technologies, some of which may involve the processing of certain personal data. You can find further information on their use, configuration and retention in our Cookies Policy.

1. Who is responsible for processing your data?

• Identity: GENESAL ENERGY IB, S.A.
• Spanish tax ID Code (CIF): A15482904
• Postal address: Calle Parroquia de Rois, Parcela B28, Polígono Industrial de Bergondo, 15165 – Bergondo, A Coruña (Spain).
• Telephone: +34 900 730 124
• Email: genesal@genesal.com

2. What personal data do we process?

GENESAL ENERGY IB, S.A. (hereinafter also referred to as “GENESAL ENERGY”) may process, as appropriate, identification and contact details, professional details, details contained in enquiries, requests or communications, details relating to the commercial or contractual relationship, details relating to job applications or recruitment processes, as well as data derived from the use of the website, including cookies and similar technologies, in accordance with the provisions of the Cookies Policy.

GENESAL ENERGY does not collect any specially protected data via its website.

3. For what purpose do we process your personal data?

At GENESAL ENERGY, we process the personal data you provide to us, any data that may be generated through your use of the website, and any data we may lawfully receive from third parties, for the following purposes:

a) To handle any enquiries, requests for information or communications you send to us via the website, contact forms, email or other available channels.

b) To respond to enquiries relating to our business, products or services.

c) To send you technical, commercial or promotional information relating to the activities, products or services of GENESAL ENERGY and, where applicable, its group of companies, by ordinary or electronic means, including information on products or services similar to those requested or contracted that may be of interest to you, as well as to monitor such communications for analytical, measurement and improvement purposes.

d) To keep you informed of future services similar to those you have requested in the consultancy and engineering sector, which may be of interest to you, as well as any other relevant information in line with your request for information.

e) To manage applications, job enquiries or CVs that may be submitted to us via the website or through other designated channels, and to keep you informed about future recruitment processes that may match your profile, where appropriate in accordance with the applicable regulations.

f) To use the telephone numbers and email addresses provided to keep you informed about your requests for information, enquiries, recruitment processes in which you are involved, or any other matters necessary to respond to your requests.

g) To manage GENESAL ENERGY’s corporate presence on official social media platforms, respond to messages received via these channels, interact with users, moderate content and, where appropriate, manage campaigns, promotions, competitions, prize draws or other activities organised via these profiles.

h) To comply with any legal obligations applicable to GENESAL ENERGY.

Commercial communications

GENESAL ENERGY may send marketing communications relating to its business, products or services, including news, events, industry developments, technical, commercial or promotional information, or information on products or services similar to those requested or contracted that may be of interest to you, where you have given your consent to do so or where such communications are permitted under the applicable regulations.

Furthermore, GENESAL ENERGY may track the marketing communications it sends for analytical purposes, including measuring open rates, click-through rates, interactions or similar metrics, in order to assess the performance of its campaigns and improve the content of its communications.

Users may withdraw their consent or object to receiving marketing communications at any time. Every commercial communication sent by electronic means must include a simple and free method for unsubscribing or opting out of receiving such communications.

Furthermore, if you wish to stop receiving marketing communications, you may also send a request to the following email address newsletter@genesal.com, clearly stating that you DO NOT WISH TO RECEIVE MARKETING COMMUNICATIONS.

The data provided will not be used for purposes incompatible with those stated.

4. Genesal Energy’s official social media accounts

GENESAL ENERGY may maintain official social media profiles for the purpose of providing information about its activities, news, events, products, services and corporate updates, as well as interacting with users who contact or engage with the company via these profiles.

GENESAL ENERGY’s social media profiles do not, as a general rule, involve any processing of personal data that is different from or in addition to that permitted by the social media platform itself for corporate profiles, without prejudice to any specific processing that may arise from the user’s interaction with those profiles or from campaigns, promotions, competitions, prize draws or other specific activities.

GENESAL ENERGY may process personal data that users make public or provide when interacting with its official profiles, such as usernames, aliases, profile pictures, comments, messages, mentions, reactions, posts, photographs, videos or other shared content, depending on the features of each social media platform and the privacy settings chosen by each user.

Data may be processed to manage GENESAL ENERGY’s corporate presence on social media, publish information about its activities, news, events, products, services or updates, respond to enquiries or messages received via these channels, interact with users, manage participation in campaigns, promotions, competitions, prize draws or other activities organised through these profiles, moderate content, and ensure the security and proper use of the official profiles.

When GENESAL ENERGY organises campaigns, promotions, competitions, prize draws or other specific initiatives via social media that involve the further processing of personal data, it will provide the relevant data protection information in the legal notices, forms, posts or specific terms and conditions for each initiative.

Users can share text, photographs, videos or other content on social media freely, voluntarily and knowingly. Such content shall be subject to this Privacy and Data Protection Policy, the GENESAL ENERGY Legal Notice, and the rules, terms of use and policies of the relevant social media platform.

The user shall be responsible for ensuring that any content they publish or share complies with current legislation, the rights of third parties, this Privacy and Data Protection Policy, GENESAL ENERGY’s Legal Notice and the terms of use of the relevant social media platform. In particular, users must not publish personal data, images, videos or other information relating to third parties without the relevant authorisation.

GENESAL ENERGY shall not be liable for content posted freely by users on social media. Users should bear in mind that their posts, comments, images or other content may be visible to other users, depending on the nature of the social network and the privacy settings they have selected; users themselves are therefore primarily responsible for managing their privacy in such environments.

Any images, videos or other content that users may post or share on GENESAL ENERGY’s official profiles will not be incorporated by GENESAL ENERGY into its own file or database, unless expressly stated otherwise in relation to a specific processing operation. However, such content may remain published or accessible on the relevant social media platform in accordance with its own terms and conditions, retention policies and technical settings.

GENESAL ENERGY may remove, hide or moderate, without prior notice, any content posted by users on its official profiles where it considers that such content infringes applicable legislation, the social media platform’s terms of use, this Privacy and Data Protection Policy, GENESAL ENERGY’s Legal Notice, or the legitimate rights and interests of GENESAL ENERGY or third parties.

GENESAL ENERGY’s official social media profiles are not intended for minors. GENESAL ENERGY does not knowingly collect personal information from minors via its official profiles. If the user is a minor, they must not provide personal data or interact with such profiles without the appropriate authorisation. GENESAL ENERGY shall not be liable for any consequences that may arise from the use of its official social media profiles by minors.

Social media platforms are owned by third parties, which process personal data in accordance with their own privacy policies, terms of use and technical settings. GENESAL ENERGY is not responsible for the processing carried out directly by those platforms.

Users may exercise their data protection rights vis-à-vis GENESAL ENERGY in relation to any processing operations under its control, using the methods set out in this Privacy and Data Protection Policy. With regard to the processing carried out by each social media platform, users should contact the platform directly and use the mechanisms provided by it.

Users may contact GENESAL ENERGY via the internal messaging service of the relevant social media platform or using the contact details set out in this Privacy and Data Protection Policy. However, in order to formally exercise your data protection rights, we recommend using the methods set out in the section on the exercise of rights.

Users can also view the privacy policy for each social media platform via the following links:

Facebook: https://www.facebook.com/GenesalEnergy/

X / Twitter: https://twitter.com/genesal_gensets/

LinkedIn: https://www.linkedin.com/company/genesal

5. What is the legal basis for processing your data?

The legal basis for the processing of your personal data will depend on the specific purpose for which it is processed.

The processing of data provided via the contact form, email or other available channels may be based, depending on the circumstances, on the consent given by the user when providing their data, on the implementation of pre-contractual measures requested by the data subject, on the performance of a prior contractual or commercial relationship, on GENESAL ENERGY’s legitimate interest in responding to and managing enquiries received, or on compliance with applicable legal obligations.

The sending of informational, commercial or advertising communications by conventional or electronic means, as well as the tracking of such communications for analytical purposes, shall be based on the user’s consent or, where applicable, on the legitimate interest of GENESAL ENERGY, always in accordance with the applicable regulations and, in particular, with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce.

The processing of data contained in applications, job applications or CVs is based on the consent of the data subject and/or on the implementation of pre-contractual measures, and may include, where appropriate, information on future recruitment processes that may match their profile.

The processing of data arising from users’ interactions with GENESAL ENERGY’s official social media profiles may be based, as appropriate, on GENESAL ENERGY’s legitimate interest in managing its corporate presence on those channels, providing information about its activities, responding to communications, interacting with users, moderating content, and ensuring the security and proper use of its official profiles; on the user’s consent where necessary for specific processing activities; on responding to requests made by the data subject themselves; or on compliance with applicable legal obligations.

6. How long will we keep your data for?

Personal data will be retained for as long as is necessary to fulfil the purpose for which it was collected and, thereafter, for the periods necessary to comply with legal obligations or to address any potential liabilities arising from the processing.

In the case of enquiries, requests for information or communications received via the website, contact forms, email or other designated channels, the data will be retained for as long as is necessary to process and respond to the relevant request.

Where data relates to a commercial or contractual relationship, it will be retained for the duration of that relationship and, thereafter, for the periods required by law.

Data processed for the purpose of sending marketing communications will be retained until the user withdraws their consent or objects to receiving such communications. In such cases, the minimum amount of data necessary to verify and comply with that request, as well as to meet any potential legal obligations, may be retained.

In the case of job applications, employment enquiries or CVs, the data will be retained for as long as is necessary to manage the relevant recruitment process and, where appropriate, for a reasonable period to consider the application in future recruitment processes, unless the data subject requests its erasure beforehand.

Once the relevant purpose has been fulfilled, the data may remain blocked for the periods required by law. Once these time limits have elapsed, they will be securely deleted.

7. Who will your data be sent to?

Personal data may be disclosed, where necessary, to group companies, subsidiaries or associated companies of GENESAL ENERGY, as well as to suppliers, partners, distributors, technical service providers or other entities involved in the processing of requests made, in the commercial or contractual relationship, or in the fulfilment of legal obligations.

In particular, the data may be disclosed to:

a) Group companies, subsidiaries or associated companies of GENESAL ENERGY, where necessary to ensure the comprehensive and centralised management of relationships with customers, prospective customers, suppliers, job applicants or other interested parties.

b) Suppliers, partners, distributors, technical service providers or organisations that provide support to GENESAL ENERGY, where necessary to deal with enquiries relating to its business, products or services.

c) Partner organisations responsible for human resources management or recruitment processes, when the user submits their CV or takes part in recruitment processes.

d) Public authorities, courts, tribunals or other competent bodies, where there is a legal obligation or an applicable requirement.

You may request up-to-date information on the companies that form part of the group, subsidiaries or associated companies of GENESAL ENERGY via the contact details set out in this Privacy and Data Protection Policy.

Some of the organisations listed may be based outside the European Economic Area. Where the communication of data involves an international transfer, GENESAL ENERGY will implement the appropriate safeguards required by the applicable data protection legislation, in order to safeguard the security and confidentiality of your personal data.

The data will not be disclosed to third parties outside the circumstances set out above, unless this is necessary to comply with a legal obligation, respond to a request from the user or manage the relevant relationship.

8. What are your rights when you provide us with your data?

Users may, free of charge and in accordance with the terms set out in the applicable legislation, exercise their rights of access, rectification, erasure, objection, restriction of processing and data portability, as well as withdraw their consent at any time.

In particular, you, as a user may:

a) Request access to your personal data.

b) Request the rectification of any personal data that is inaccurate or incomplete. The user warrants that the personal data provided by any means is true, accurate and up to date, and undertakes to notify us of any changes or amendments to such data. As a general rule, users should only provide their own personal data and not that of third parties. If you provide personal data relating to third parties, you declare that you have sufficient authorisation to do so and that you have previously informed those individuals about the processing of their data by GENESAL ENERGY in accordance with this Privacy and Data Protection Policy.

c) Request the erasure of your personal data where, amongst other reasons, it is no longer necessary for the purposes for which it was collected.

d) Request that the processing of your data be restricted in the circumstances provided for by law.

e) Request the portability of your data, where applicable.

f) Object to the processing of your personal data in certain circumstances.

g) Withdraw the consent given, without this affecting the lawfulness of any processing carried out prior to such withdrawal.

To exercise these rights, you may submit a request to GENESAL ENERGY via the following channels:

Postal address: Calle Parroquia de Rois, Parcela B28, Polígono Industrial de Bergondo, 15165 – Bergondo, A Coruña (Spain)

Email: genesal@genesal.com

The request must state the right you wish to exercise and provide evidence of the applicant’s identity. Where necessary, GENESAL ENERGY may request a copy of your national identity card, passport or other equivalent document in order to verify your identity.

We would also like to inform you of your right to lodge a complaint with the relevant data protection supervisory authority, in particular the Spanish Data Protection Agency (C/ Jorge Juan, 6, 28001 Madrid – Spain), should you consider that the processing of your personal data does not comply with current legislation. For further information, please visit the website www.aepd.es.

9. How is your data protected?

GENESAL ENERGY has implemented the necessary technical and organisational measures to ensure the security, integrity and confidentiality of the personal data processed, and to prevent its unauthorised alteration, loss, processing or access. Furthermore, GENESAL ENERGY IB undertakes to comply with its duty of secrecy and confidentiality in respect of any personal data to which it has access. However, users should bear in mind that the security measures applied to data processing carried out online are not foolproof.

10. Changes to the Privacy and Data Protection Policy

GENESAL ENERGY may amend this Privacy and Data Protection Policy whenever it deems it necessary, for example, to bring it into line with regulatory, technical or organisational changes, or changes relating to its business activities.

The updated version of this Privacy and Data Protection Policy will be available on the website at all times. Where changes are significant or where required by law, GENESAL ENERGY may take reasonable steps to inform users or, where appropriate, to obtain the relevant consent. In any event, users are advised to review this Policy from time to time.