24h Technical Support and Maintenance
As if they were ours
We define and design specific maintenance plans for generator sets that fit your needs, whether for large fleets of generators or individual units.
Custom generator set maintenance
Corrective maintenance service
We resolve breakdowns that, depending on their mechanical, electrical, or electronic nature, cause the equipment to malfunction, potentially taking it out of service, which would be a serious detriment to the project.
Preventive maintenance service
Cloud monitoring, trend analysis, early warnings, and proactive planning to prevent failures and optimize availability.
Spare parts
We have stock of spare parts for all the brands we work with and for our entire range of products. This way, we address incidents in the shortest possible time always with European quality products.
We have official technical support services to assist you with maximum efficiency and speed worldwide. We manage preventive maintenance nationally from our headquarters with specialist professionals.
National and international technical service
National
In Spain, we have a wide network of approved technical assistance, consisting of more than fifteen service points distributed throughout the territory.
This capillarity allows us to offer a quick response in corrective maintenance situations and ensure continuity in the most demanding environments. Our technical presence in Madrid and the Basque Country reinforces proximity to the main industrial centers of the country, guaranteeing agile interventions and precise monitoring of each installation.
International
Outside our borders, we have a wide network of technical assistance.
Through agreements with the main engine and alternator manufacturers, we offer solutions to facilitate commissioning, maintain the equipment, or carry out corrective interventions on it.
We cover the Latin American market through our subsidiaries and local distributors, always in communication with our headquarters.
In order to achieve the best results and extend the useful life of your equipment, we have spare parts and pieces to carry out scheduled maintenance. We can also solve all kinds of maintenance operations, or of any nature, anywhere in the world.
Immediate follow-up and attention
Contact
Do you need a generator set?
Fill in the form with your information if you want one of our generator sets or if you have any questions. We will prepare a quotation for you based on your requirements.
Customer Service Telephone/Fax:
+34 981 674 158
Important before calling:
For better service, please have your generator set number at hand. You can find it on the black plate with the technical data that every generator set carries.
Customer service team Email
consultas@genesal.com