24h Support Services
In a situation where our remote support, i.e phone support, is not sufficient to deal with the issues that have arisen, by contracting this service GENESAL ENERGY SAT guarantees the presence in-situ of one of our specialist technicians. If our stock holding on spare parts and materials allows for this as well as personnel availability, we will aim to fix the genset issue in a maximum time of 24 hours (this may be less depending on the contractual agreement).
- Supply a critical service
- Need to be operational 24/7
- Require technical specialist support with reference to gensets